Refund policy

Return and Refund Policy

We, ShoppingMood, a unit of M/S DEB BROTHERS, are committed to ensuring your satisfaction with every purchase.

Return Policy

We offer a 7-day return policy. You have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at info@shoppingmood.in. If your return is accepted, we’ll send you a return shipping label, along with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

For any return questions, you can always contact us at info@shoppingmood.in.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

Should you need a different size or color, we’ve got you covered! If the desired size or color is available, we'll dispatch your new item as soon as we receive your return. If it's not available, don't worry – we'll promptly refund your purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@shoppingmood.in.